A while back, our MaddieLynn was in the bathroom at church and one of the girls in the youth group asked her if she was going to the upcoming lock in. She replied that no she wasn’t because her daddy wouldn’t like her to. The girl then said that she would talk her daddy into it. MaddieLynn told us later that she didn’t say anything at the time, but she was thinking, “You don’t know Daddy!”
We all got a kick out of her response and went around for a while saying, “You don’t know Daddy!” whenever we thought it was appropriate.
We have now modified that little saying and this is why.
When we decided to get internet service, my husband called the cable company on a Friday afternoon and a service man came out that same day to install it. He worked well past dinner time getting us hooked up and we appreciated it very much and told him so.
It so happened, and I can’t remember the reason, that the big, black cable was stretched across the floor from one side of our den to the other in order for the cable to extend from the outlet to the computer. We told the cable guy that we would have it fixed another day since we knew he was anxious to end his work day and we so appreciated him coming out right away like he did.
He told us that we wouldn’t be charged for any additional work, since that work would be part of the initial installation.
Well, time passed, and since I am the type that doesn’t like to let things go undone, it may have been a year and a half that the cable lay on the floor like that. What?! I was busy, okay?
I finally decided to call the cable company to get the installation completed because I am very concerned about my home looking like the cover of House Beautiful (cough).
On our next cable bill, though, I noticed that we had been charged for another installation fee. I called the phone number on the bill and landed on the line with one Lupe. (pronounced “Loopy”)
I told her all about the cable guy coming out on his way home from work and the big, black cable stretching across our floor and how we finally got around to calling to schedule the work to be finished. I told her that we wouldn’t need to pay the installation fee because if she checked our records she would see that we had already paid it way back when it was originally installed.
She responded with a very sarcastic, “You are telling me that you left it undone for over a year?” I told her that, yes, I was embarrassed to say it had been that long, but we finally got the installation completed.
“I find it hard to believe that the story you are telling me actually happened.” She said. I told her it may be hard to believe, but that is the way it happened. “Ma’am,” she said, “No one would leave a cord stretching across their floor like that. You may as well accept the fact that you will be paying this fee.”
We went back and forth for a while with her insisting rather rudely that my story was unbelievable and the charges on my bill were NOT going to be dropped, and me telling her that we would not be in favor of paying two charges for the same service, especially when we were told there would be no additional charge.
I finally gave up and called my husband to tell him about our conversation and how Lupe was not going to be moved to change her mind. He told me that he would take care of it and promptly hung up from me to call the owner of the cable company.
He told the owner all about our story and all about how we had appreciated so much the prompt service we got on that late Friday afternoon. Then he told him how rude Lupe was to me. He said that his wife was not a liar and didn’t appreciate me being called one.
I don’t know what else was said, but a little while later my phone rang and Lupe herself was on the line. She issued me a very curt apology and informed me that the charge would be dropped from our bill.
Ever since that day, we are fond of saying, “Lupe don’t know Daddy!” whenever my husband has to step in to achieve justice.