Have you had good experiences buying furniture online?
Before our last move, we had a huge garage sale and got rid of some bedroom furniture we didn’t feel would fit into our new home. We sold a four poster double bed and some bulky dressers and made plans to replace them with bunk beds with built in drawers.
We did a lot of searching online and found some very reasonably priced bunkbeds with drawers, just like we had in mind! We looked at the photos, read the customer reviews, and the product description and felt like we were making a good purchase. They were described as being “perfect for college dorms” because they were designed to hold up to 200 pounds.
All of our children are on the small side, and we figured a college dorm would put the beds through tough endurance testing, so we expected them to be sturdy and well made.
We placed our order and waited with anticipation for the beds to arrive.
And then they did.
We were less than impressed with the quality upon first sight, and then when our oldest girl climbed onto the top bunk and we immediately heard a couple of the slats crack from her 92 lb. weight, we were full of buyer’s remorse.
We had just spent a LOT of money (to us) on furniture that we hoped would last for years and we were already regretting that we hadn’t looked it over in person before purchasing it.
We contacted the company, and they sent us a replacement set of slats which were of exactly the same quality as the first set.
Not only were the slats substandard, but the built in drawers soon began to fall apart.
We’ve accepted the fact that we wasted a good deal of money on what amounts to junk, but we are NOT happy about it! One thing we have learned from this experience is that it is best to buy furniture (or other expensive purchases) in person, after looking it over and checking workmanship carefully.
What about you? Have you had positive or negative experiences making major purchases online?